Why GBM

• “Zero Defects” is our goal: documented inspections, repeat business, and service records you can review with your team.
• Committed teammates: front-line staff focused on steady, “peace-of-mind” service in lobbies, classrooms, clinics, and back-of-house areas.
• Proactive supervisory staff: GBM managers spot issues early and correct them before you or your tenants see a slip in standards.
• Training and documentation: written procedures, verified training, and clear expectations for each account.
• Capability: an experienced labor pool, well-maintained equipment, and the financial strength to support multi-site programs.
• Reputation: a long client list and references built since 1983. See the References page under Why GBM.
• Green cleaning certified programs where your specification calls for them.

General Building Maintenance is committed to consistent, high-quality service that supports how your building runs. We improve through customer feedback, workforce training, and regular self-audits. That steady discipline is how we stay a dependable partner in the building service industry.

Please call 800-445-6789 or email marketing@gbmweb.com to talk about opening “Zero Defects” days on your property.

Sunny K. Park, CEJ (chief executive janitor)

Sunny K. Park, the CEJ of General Building Maintenance, founded GBM in 1983. Under the motto “Zero Defects is Our Goal,” and with the dedication of skilled cleaning professionals and loyal clients, GBM grew into one of the largest privately held commercial cleaning firms in the United States. Atlanta Business Chronicle and other groups have cited GBM for growth, and clients and trade associations have honored the company many times for proactive quality work over more than four decades.

Sunny, an Atlanta Business Hall of Fame laureate and 2000 USO Patriot Medal recipient, is a naturalized U.S. citizen. He is former Vice Chairman of the Georgia Ports Authority and has often been named one of the most influential leaders in Atlanta. Since 1998 he has devoted substantial time to mentoring young people who left high school early, including work with national youth programs.

E-mail: spark@gbmweb.com

What you can expect after the contract is signed

GBM treats onboarding as part of the service, not paperwork on the side. Your team receives a written scope, a communication path for day-to-day items, and a schedule for quality walks that match your building type. Supervisors track training dates, safety topics, and equipment checks so labor on site matches what your property needs, from day shifts to overnight crews.

When priorities change, such as higher traffic in a lobby or a short-term event, the same managers who know your account adjust staffing and tasks instead of waiting for a formal complaint. That is how “Zero Defects” stays a working standard instead of a slogan on a wall.